Posts Tagged ‘Customer Experience’
Important Attributes to eShoppers for Beauty & Personal Care Products [CHART]
Fully 96% of online buyers shopping for personal care and beauty products said the ability to find a specific product was their topmost desire from an online retailer, followed closely by free shipping (93%), finding a favored brand (92%) and then best price (90%). Interestingly, online buyers indicated that receiving free samples and reading product…
Read MoreCustomer Experience Ratings By Channel [CHART]
via marketingcharts.com Executives working at companies involved in e-commerce or e-business are more likely to say that the quality of their company’s customer experience is good in physical stores than online, per a [download page] study released in June 2012 by Econsultancy in association with Tealeaf. 53% of respondents rated the quality of customer experience…
Read MoreHow To Grow Your Organic Business
Becky Carroll, author The Hidden Power of Your Customers, discusses how to grow your organic business with Social Media Examiner’s Michael Stelzner.
Read MoreFemale Console Gamers
21% of women gamers had used an Xbox 360 in 2011.
Read MoreThe Online Shopping Preference
73% prefer online shopping because it saves time.
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