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Word Of Mouth

How TV Viewers React On Their Connected TVs After Viewing Ads [CHART]

30% of US connected TV viewers visited an ad’s website post-exposure, and a quarter considered the advertised product for purchase.

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Consumers Finding & Sharing Daily Deals

54% of daily deal subscribers would share a deal simply because it’s great, regardless of whether or not they are current customers.

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Factors That Influence Daily Deal Purchases From Local Businesses [CHART]

Half of those surveyed named the recommendation of a friend or family member as a reason they would purchase a deal.

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Top Ways Hispanics Seek Advice About Products & Services [CHART]

Of the various ways adult Hispanic consumers seek advice about products and services, face-to-face interactions far outgun any digital method, used by roughly three-quarter of survey respondents.

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Reasons For Sharing Daily Deals [CHART]

54% of consumers who subscribe to a daily deal program strongly agree that they will share a deal because it’s great, regardless of whether or not they are current customers of a business.

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Factors Influencing Perceptions Of Companies [CHART]

Search results influence consumers’ perceptions about a company, according to 81% of the respondents worldwide in a November 2011 study.

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Clarifying Social Media & Word Of Mouth Metrics [CHART]

Marketers tend to be comfortable using established metrics for word-of-mouth (W-O-M) and social media measurement, with most currently using click-throughs (93%), daily or monthly active users (83%), and Facebook likes (82%).

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Favorite Communication Methods Among American Teen's Friends [CHART]

Nearly half of 13- to 17-year-old respondents said their favorite way to communicate with friends was in person.

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Factors That Influence Millennials' CPG Brand Selection [CHART]

A number of promotional tactics appear to affect Millennial shoppers’ brand decisions more heavily than the average shopper, according to a SymphonyIRI report released in June 2012.

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Favorite Ways Teens Communicate With Friends [CHART]

Teens are avid social media users, but when it comes to their preferred methods of communication with friends, social networks barely register, per findings from a Common Sense Media report released in June 2012.

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