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Word Of Mouth

How People Find Consumer Electronics Reviews, September 2012 [CHART]

Consumers hungry for reviews are most likely to search for them online.

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How People Talk About TV By Generation, September 2012 [TABLE]

For viewers who can’t wait to talk about the latest episode of their favorite TV show, social networks are not displacing the water cooler as much as providing a digital analogue.

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How Mobile Americans Learn About Shopping Apps, December 2012 [CHART]

Mobile users primarily found out about new shopping apps from app stores (42%), but 37% also said they found out about them from friends.

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Consumer Purchase Decision Information Sources, January 2013 [CHART]

Consumers still look first to their friends and family for advice regarding their purchase decisions.

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Most Trusted Sources For Health Care Decisions, September 2012 [CHART]

More than one out of five internet users named the internet as their most trusted source of medical information.

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Technologies Through Which Mobile Americans Get News, September 2012 [CHART]

42% of US smart phone owners and 40% of tablet owners considered their laptop or desktop computers their primary news source.

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Primary News Sources Of Mobile Users, September 2012 [TABLE]

A June survey from Pew put digital just 16 percentage points behind TV as the source where US news consumers got their news.

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Marketing That Prompts Mobile Device Actions, October 2012 [CHART]

TV ads were the No. 2 reason consumers turned to their mobile devices for actions such as brand searches, app downloads or visiting brand sites.

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Best Source For Marketing & Advertising, October 2012 [CHART]

US consumers and marketers alike cited newspapers and TV as the best source of marketing and advertising.

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Influences On Brand Selections Of Millennial Shoppers, Q2 2012 [CHART]

Screenshot: Local Small Business SEO

Price was the biggest influence on brand selection for millennial shoppers, with 87% saying it played a factor in determining what brand they bought.

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