Video Archives - Page 615 of 667

Customer Service Is The New PR

AVERAGE CALL HOLD TIME BY RETAILER Stella Service Only 21 of the Internet’s top 100 retailers connect shoppers directly to a live agent. Consumer Reports 71% of shoppers become extremely irritated when they cannot reach another human being on the phone. 67% of them got so frustrated they hung up the phone without resolving their…

Stevie Nicks Tour Search Activity

David Erickson demonstrates how search volume for Stevie Nicks is driven by media appearances and her concert tour: Watch search volume grow from state to state as her concert tour moves across America.

Photo Marketing

Flickr has 51 million users.

Robonaut 2

Cutting-edge robots, recently unveiled by NASA and General Motors, will work next to humans on Earth and in space. Jorge Ribas reports on the twin machines dubbed Robonaut 2.

Interview: What Are QR Codes?

Interview with David Erickson for a feature story by WCCO TV reporter Lindsey Seavert about QR codes.

Is Facebook Losing Steam?

14.8% fewer Americans sent messages to friends on Facebook in July 2011 than did so in July 2009.

Can Google+ Challenge Facebook On Social Gaming

Does the search giant’s social game offering stand a chance against Facebook’s entrenched and vast library of casual titles? And by only taking a 5% cut of revenues (as opposed to Facebook’s 30%), will Google disrupt the game developer marketplace?

Taiwanese Animated Reenactment: Google Acquires Motorola

Another hilarious animated reenactment by Taiwanese Next Media Animation, this time of Google’s acquisition of Motorola.

Flexible, Paper-Thin Smart Phone

PaperPhone is a thin film smart phone and interactive paper computer, based on a 3.7″ flexible electrophoretic (E Ink) display that only uses electricity when it’s refreshed. Thin film sensors allow the phone to respond to bending of the screen to navigate pages in ebooks, play MP3s, make phone calls, or navigate apps.

Paper-Thin Energy Storage

Researchers from Rice University have discovered a way to create free-standing supercapacitors with the ability to store and release energy over thousands of cycles.