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Americans' Daily Time Spent With Online Media, 2010-2012 [TABLE]

Last year, social networks occupied 37 minutes of the average US consumer’s time per day, up considerably from 30 minutes per day in 2011.

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Americans' Online Activities By Frequency, May 2013 [TABLE]

Email took the greatest amount of time per week, at 7.8 hours.

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Online Channels People Most Use To Communicate With One Another, May 2013 [CHART]

Email and Facebook each saw 87% of respondents logging in weekly to communicate with others.

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How Journalists Use Social Media [VIDEO]

Albert Maruggi, B.L. Ochman & David Erickson discuss journalists’ use of social media and why public relations & marketing professionals need to pay attention.

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Consumer Attitudes Toward Online Local Business Reviews, June 2013 [TABLE]

Consumers tend to trust what they read, with about 8 in 10 saying they trust online reviews as much as personal recommendations.

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US Loyalty Program Memberships, 2000-2012 [CHART]

There were 2.647 billion loyalty program memberships last year in the US, representing 26.7% growth from 2.089 billion in 2010.

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Websites Used To Read Traveler Online Reviews, 2012 [CHART]

In 2012, approximately two in five US travelers used online travel agencies, general search engines and travel-specific review sites during their planning process.

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Hospitality Industry Online Reviewers, January 2013 [CHART]

More than half of the 15,000 TripBarometer participants said they’d written a review for an accommodation after staying there.

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Traveler Review Websites By Number Of Reviews, June 2013 [TABLE]

The number of reviews on TripAdvisor surpassed 100 million in March 2013, bolstered by a 50% increase year over year.

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Global Online Video Completion Rates By Device, Q1 2013 [TABLE]

Tablets showed a higher video completion rate than either PCs or other mobile devices.

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