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Consumer Behavior

Channels Through Which American Travelers Book Their Trips By Segment, June 2012 [TABLE]

34% of cruise bookings were made through travel agents in the 12-month span ending June 2012.

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Changes That Have Most Influenced B2B Marketing, March 2013 [CHART]

Today’s marketer has moved from outbound, advertising and intuition-based marketing to a new inbound model that emphasizes digital channels, multiple touchpoints, and data analytics,

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Affluents' Multi-Screen Behavior, March 2013 [TABLE]

51% of affluents have engaged with social media about a TV program while watching that program.

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eCommerce vs. Bricks & Mortar Customer Satisfaction, 2000-2012 [CHART]

Customer satisfaction with e-commerce sites improved in 2012, outpacing satisfaction ratings with traditional retail stores for the 11th consecutive year.

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Mobile Internet Use By Device Type, 2011-2013 [CHART]

Tablets accounted for just 7% of traffic on the Jumptap network in 2011, half the share accounted for by feature phones.

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Find-A-Store Features For Alcohol Brand Websites, December 2012 [CHART]

84% of spirit alcohol brands had incorporated retail locators into their websites.

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Importance Of Authorship To Content Marketing, January 2013 [CHART]

Approximately two-thirds of marketing professionals considered authorship to play an important role in their content marketing strategy, while one-third did not.

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Content That Generates The Best ROI For Marketers, January 2013 [CHART]

Marketers were most widely satisfied by the ROI from featured articles, with 62.2% saying they provided some of the best content ROI.

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Facebook Graph Search For Recruiting [INFOGRAPHIC]

52 percent of job seekers incorporate the social network into their job searches.

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Amazon Showrooming, March 2013 [CHART]

Study looks at which retailers are most at risk of showrooming behavior, by examining showroomers’ propensity to visit the retailer before buying an item on Amazon.

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