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Consumer Behavior

Time Spent Conducting Pet Research Per Week By Dog/Cat Owners, May 2012 [CHART]

Nearly one-third of US dog and cat owners spent 30 minutes or more each week researching topics about their pets’ nutrition and well-being.

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Consumers' Attitudes Toward Brands' Social Media Responses, July 2013 [CHART]

53% of respondents overall said they believe that companies are more responsive to customers when they complain via social media, a figure that rises to 57% among Millennials (aged 18-34).

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Consumer Products Leaders' Balanced Sales Focus, July 2013 [CHART]

15% of consumer products companies are both highly focused on their consumers and strong users of analytics.

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Preferred Social Logins For Retail Sites, Q1 2011 – Q2 2013 [TABLE]

Google seems to be keeping hold on a solid third of the market for sign-ins.

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Social Logins Market Share, Q1 2011 – Q2 2013 [CHART]

A majority still prefer some login other than Facebook, and Facebook’s dominance has dwindled since Q3 2012.

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US Mobile Video Revenues By Type, 2011-2017 [TABLE]

eMarketer forecasts that subscription-based mobile video revenues will top $2 billion by 2017, up from $1.25 billion in 2013.

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US Digital Content Subscribers By Content Type, 2013 [CHART]

Although a sizeable portion of the target audience remains unwilling to pay for online or mobile content, many consumers are beginning to accept the idea that quality comes at a price.

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Americans' Preference For Trying New Brands & Products, July 2013 [CHART]

Asked whether they like to try new brands and products or prefer to stick with the ones they know, 55% of Americans chose the former.

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Incremental Mobile Search Advertising Clicks, July 2013 [CHART]

Google has run studies in the past showing that somewhere in the range of 85-89% of search ad clicks are incremental – meaning that visits to the advertiser’s site from the ad clicks are not replaced by organic clicks when the search ads are paused.

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US Internet Users Who Play Video Games By Type, 2013 [CHART]

Over two-thirds of web users played video games, and of that group, 53% did so weekly on a smartphone, tablet or other mobile device.

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