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Consumer Behavior

Social TV Behavior, Q1-Q3 2013 [CHART]

During Q3, 15.4% of adult respondents in the US and Canada claimed to post about what they’re watching, up from 12.8% in Q2 and 11.5% in Q1.

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Satisfaction Loyalty Program Features, December 2013 [CHART]

Fewer than half of the respondents in Brazil, India, Turkey and Singapore voiced their satisfaction with loyalty program benefits.

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Mobile Shopping & Mobile Offers, December 2013 [TABLE]

61% of respondents have performed at least a single shopping-related task on their mobile phone, and 36% have shopped on their smartphone at some point during the last 3 months.

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Social Shares Driven By Top 3 Viral Videos Ads, 2006-2013 [CHART]

This year’s top 3 ads (through November 18) have generated 11.6 million shares, up from 1.6 million in 2010 and less than one-quarter of a million in 2006.

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Brand Advocacy Rankings, December 2013 [TABLE]

Among the sample of brands studied, the average difference between the top-line growth of the highest- and lowest-scoring brands was 27% points.

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Unaided Brand Recall For Online Video By Device, June 2013 [CHART]

Millennial video viewers recalled ads with less frequency than did Gen Xers, no matter what device was being used to watch content.

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How People Watch Mobile Online Video by Device & Generation, June 2013 [TABLE]

Video apps emerged as a popular means of watching digital videos across all age demographics.

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Types Of Online Video Viewed By Generation, June 2013 [TABLE]

Millennials were more likely to watch digital videos in almost all content categories than their older counterparts.

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Benefits Of Real-Time Marketing, April 2013 [CHART]

When it comes to real-time efforts, marketers hope to drive increases in engagement with their often-elusive audience.

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Pay-TV & Streaming Service Subscriptions, December 2013 [CHART]

Three-quarters of American adults claim to subscribe to a cable (52%) or satellite (24%) TV service.

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