Consumer Behavior
Global Online Sales Growth & The Decline Of Showrooming, January 2014 [CHART]
While the store is still the retail channel of choice for a large majority of global consumers, it’s losing share to e-commerce at a rapid rate.
Read MoreEvolution Of The Marketing Department [INFOGRAPHIC]
This infographic by Adecco illustrates the changing nature of the marketing department.
Read MoreState Of Mobile Customer Support, January 2014 [CHART]
Two-thirds of customer experience professionals responding to the survey said they already have (33%) or are planning to develop (35%) mobile into an active support channel this year.
Read MoreThe 7 Social Media Sins [INFOGRAPHIC]
This infographic by Really illustrates the seven deadly sins of social media.
Read MoreMartin Luther King, Jr. Day In The Workplace [INFOGRAPHIC]
This infographic from SodaHead is based on a 2012 survey of 1000 people’s thoughts about MLK Jr. Day in the workplace.
Read MoreSmart Phone eCommerce Conversion By Traffic Source, December 2013 [CHART]
Email may account for upwards of 60% of smartphone conversions.
Read MoreThe Varieties Of Selfies [INFOGRAPHIC]
This inforgraphic from Marketo illustrates the various types of selfie photos.
Read MoreHoliday eCommerce Growth Estimates In 2013 [CHART]
comScore pegged desktop eCommerce sales growth at 10% for the November-December period.
Read MoreOnline Behavior Of The Home Improvement Customer [INFOGRAPHIC]
This infographic illustrates the online behavior of home improvement customers by generation.
Read MoreMobile Phone Internet Users & Market Penetration, 2012-2017 [TABLE]
More than 2.23 billion people worldwide, or 48.9% of mobile phone users, will go online via mobile at least monthly in 2014, and over half of the mobile audience will use the mobile internet next year.
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