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Consumer Behavior

Email Marketing Metrics By Day Of Week, Q4 2013 [TABLE]

Saturday had the highest open rates and average order sizes compared with all other days.

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Share Of Email Campaigns Sent By Day Of The Week, January 2014 [CHART]

The majority of marketers opt to send emails during the week.

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Shoppers' Top In-Store Mobile App Activities, April 2014 [CHART]

Price-related activities were the top reasons for mobile shopping app usage while in brick-and-mortar stores.

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Acceptable Forms Of In-Store Location "Stalking," April 2014 [CHART]

Just 27% of US smartphone owners said they would allow mobile in-store tracking in order to receive relevant, real-time information and offers.

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Effectiveness Of Mobile Advertising, January 2014 [TABLE]

53% of US smart phone owners used either the Google Maps app (40.4%) or its mobile website (12.6%) in the prior 30 days.

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Mobile Behavior By Device Type, March 2014 [TABLE]

Map usage has exploded in the smartphone era, with double-digit gains in users and usage now accounting for billions of minutes of mobile device time each month.

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Online Channels Used For Acquisition vs. Retention, August 2014 [CHART]

Roughly 8 in 10 global company marketers – primarily based in Europe – agree that it is cheaper to retain than acquire a customer, but they’re more likely to be focusing on acquisition than retention.

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Social Media’s Effect On TV Viewership, Q4 2013 vs Q4 2014 [CHART]

One-quarter of respondents to Nielsen’s Q4 2013 survey claimed to be aware of more programs as a result of social media, up from 18% during the year-earlier period.

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Most Innovative Tech Brands, August 2014 [CHART]

Apple (98%) barely tops Samsung (97%) as consumers’ most innovative tech brand based on Brand Keys’ survey.

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Smart Phone Ads That Prompt Action, August 2014 [CHART]

Mobile device owners are developing more favorable attitudes to mobile ads.

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