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Consumer Behavior

US Broadband & Pay TV Subscribers, Q2 2014 [CHART]

After threatening to top the number of pay-TV subscribers last year, the number of cable companies’ broadband subscribers finally reached that milestone during Q2.

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Americans' Sources For Health Information, August 2014 [CHART]

Almost 6 in 10 Americans commonly use medical or health-related websites to find health-related information.

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Devices Used To Watch Online Video By Age, October 2013 [TABLE]

Younger US mobile device users watched more digital video overall than older ones.

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Time Spent Watching TV/Movies By Generation & Device, December 2013 [CHART]

For the most part, the younger the person, the more likely he or she is to consume video on a mobile device.

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Influence Of Social Networks On Purchase Path By Funnel Position [VIDEO]

YouTube is strongest at both introducing new products and helping to close the sale in the last stage.

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Lead Response Times Effectiveness [CHART]

The odds of calling to contact a lead decrease by over 10 times in the first hour.

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Best Day To Call For Best Contact & Qualification Ratios [CHART]

Wednesdays and Thursdays are the best days to call to make contact with a lead.

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Search CTR For Links With Video Thumbnails By Search Position [CHART]

The average CTR for Position 1 of a video was 7.9 percent, whereas the average CTR for a classic result was 20 percent.

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Types Of Influences During Customer Journey [INFOGRAPHIC]

According to Google, YouTube was an influential medium on the path to purchase for various consumer categories like vehicles, beauty products and smartphones.

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Search CTR For Links With Thumbnails By Search Position [CHART]

The curves in the following graph show the CTR for classic results (text content/web pages) versus image results for Positions 1 through 10.

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