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Social Media Marketing

Promotional Plans Of American Pharmaceutical & Biotech Companies, June 2012 [TABLE]

33% of pharmaceutical companies are digital beginners.

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Americans Who Use Social Media For Health Needs, 2011 & 2012 [TABLE]

Roughly 45% of US adult consumers used social media for health-related purposes in 2012.

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Beyond Social Media: Boston Marathon Bombing & Social Media Etiquette During Tragedies [PODCAST]

In this episode of Beyond Social Media, recorded one day after the Boston Bombing, the hosts debate the extent to which brands should comment on tragedies.

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Who People Share Customer Service Stories With, April 2013 [CHART]

62% of B2B and 42% of B2C customers purchased more after a good experience, while 66% and 52% respectively stopped making purchases after a bad experience.

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Top Elements Of Social Strategies, Q4 2012 [CHART]

Nearly two-thirds of social media professionals agreed that appropriate social media risk management procedures were in place in their organization.

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Average Social Media Marketing Budgets Worldwide, 2012 [TABLE]

Companies dedicated between 20% and 37% of their total social media development spending to “internal social media” in 2012.

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Ad Awareness By Generation & Context, April 2013 [CHART]

About half of consumers often (18.2%) or sometimes (33%) pay attention to online ads.

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Second Screen TV-Related Behavior, April 2013 [CHART]

Among the most common is shopping for a product seen in an ad, by 19.4% of TV watchers who engage in second-screen activities.

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Teens' Favorite Social Networks, April 2013 [TABLE]

30% of teens name Twitter as their most important social network, close behind the 33% who tab Facebook.

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Top Local Markets For Digital Media Use, 2012 [TABLE]

Use of the internet for social networking was highest in Austin and Seattle (62% of each market’s population in the 30 days prior to the survey), while New Orleans topped the charts for newspaper website access (40%).

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