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Social Media Marketing

Social Networks Used By Personal Care Brands, July 2013 [CHART]

While 85% of personal care brands had a presence on Facebook, attention to other social networks was not evident.

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Types Of Coupons At Personal Care Brand Sites, July 2013 [CHART]

Only 33% of sites offered printable coupons, while 24% sent customers to a parent site for such discounts.

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Importance Of Omnichannel Strategy Elements, June 2013 [TABLE]

An aligned customer experience was the most important aspect of an omnichannel strategy for marketers worldwide, followed by more logistical tactics like inventory visibility and fulfillment.

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Hotel Mobile App Features, April 2013 [TABLE]

While nearly three-fourths of these apps provided reservations capabilities, most other mobile features were in use by less than half of properties.

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Facebook Brand Post Performance Using Hashtags vs No Hashtags, July 2013 [CHART]

Median viral reach per fan was actually lower for posts containing hashtags (0.8%) than for those without (1.3%).

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Popular Second Screen Activities For TV Viewers, September 2013 [CHART]

1 in every 4 TV viewers surveyed across a range of countries is using a second screen to watch 2 or more programs, live events, or shows at the same time.

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Top 10 Smart Phone Applications, Q2 2013 [VIDEO]

Despite having a highly engaged mobile user base, Twitter falls behind Google+ in mobile application popularity around the world.

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Most Important Social Media Sites For Agency New Business, August 2013 [CHART]

9 in 10 agencies currently use social media as part of their new business program, and about 6 in 10 claim to have had success using social to generate new business leads.

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Email Subscriber & Sender Stats, August 2013 [TABLE]

The average subscriber receives 416 commercial emails per month, per new figures released by Return Path.

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Social Media's Purchase Influence, US vs. Global Average, August 2013 [CHART]

35% of online consumers across 24 countries claim to have ever purchased a product or service based mostly on an ad they saw on a social media site.

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