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Social Media Marketing

Effect Of Social Media Use On Customer Experience, September 2013 [CHART]

Asked how much the growth of social networks has changed the way their organization interacts with customers, 5% of respondents indicated a transformational impact.

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B2B Social Media Tactics, 2011-2013 [TABLE]

Eighty-four percent of B2B marketers used social networks this year, up from 79% in 2012, while both blogs and microblogs saw a decline in B2B use this year.

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B2B Marketing Tactics, 2012 & 2013 [TABLE]

Websites were the most uniformly employed technique, used by 85% of those polled.

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Time Spent Online By Platform & Content Type, April 2013 [TABLE]

Plenty of online content areas were still firmly rooted in PC use, with the desktop accounting for more than 60% of time spent accessing auto, business, TV, news and sports content.

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Top Types Of Content Shared On Social Media Sites, September 2013 [CHART]

7 in 10 internet users across 24 countries say they’ve shared some type of content on social media sites in the past month.

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Social Television Behavior By Genre, September 2013 [CHART]

30% of airtime tweets are posted during commercial breaks, a figure that corresponds to the share of commercial time during the episodes’ airtimes.

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Technographics Of Millennial Men, 2013 & 2017 [CHART]

Digital knowhow is important to young men. Gluttons for entertainment, young men consume much of it in digital form.

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Trust In Advertising, September 2013 [CHART]

84% of respondents said they completely or somewhat trust recommendations from people they know, a 6% point increase from 2007.

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Brands' Use Of Facebook Ads To Increase Post Reach, September 2013 [CHART]

Roughly 8 in 10 marketers plan to increase their social media spending over the next 3 years, the majority of whom expect to hike their spending by upwards of 25%.

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Share Of eCommerce Site Visits By Source, Q2 2012 – Q2 2013 [CHART]

About one-third of the sampled e-commerce site visits in Q2 came from search, compared to roughly 2.4% from email and just 1.1% from social media.

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