Reputation Management
Consumers Finding & Sharing Daily Deals
54% of daily deal subscribers would share a deal simply because it’s great, regardless of whether or not they are current customers.
Read MoreNegative SEO [INFOGRAPHIC]
Tasty Placement created this infographic from a study they conducted about negative SEO.
Read MoreGetting Googled – Personal Branding & Search Engine Optimization
The first things most people do when meeting with someone they do not know for a business meeting are Google their name and visit their LinkedIn profile.
Read MoreFactors Influencing Perceptions Of Companies [CHART]
Search results influence consumers’ perceptions about a company, according to 81% of the respondents worldwide in a November 2011 study.
Read MorePersonal Branding & Google Search Results [INFOGRAPHIC]
Each day, one billion names are Googled.
Read MoreTop 5 Reasons Social Media Is Used For Customer Service [CHART]
In February, American Express found that 46% of US internet users it surveyed had turned to companies’ social media sites to vent their frustrations about poor experiences.
Read More20% Of Companies Completely Unprepared For Social Media Criticism [CHART]
Of companies that have been subject to social media criticism, fully 72% rated their preparedness as average or below, with 20% being completely unprepared.
Read MoreCorporate Online Reputation Management
24 million Zappos accounts were accessed when the eTailer’s site was hacked on Monday.
Read MoreDomain Squatting For The Rich?
ICANN will charge you a $185,000 application fee if you want to create a new generic top-level domain of your choosing.
Read MoreTwitter Customer Service
71% of those who have complained about a company on Twitter have never received a response from that company.
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