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Online Reviews

How People Decide What TV Shows To Watch [CHART]

Beyond viewing TV shows that they’ve already watched in the past, consumers are most apt to make decisions about their TV content from channel surfing and seeing a commercial.

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Types Of B2B Website Features

Newsletter sign-ups are the top features of B2B websites.

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Consumers' Most Trusted Purchase Information Sources [CHART]

Most people don’t shop in isolation. They are inspired, informed and assured by others throughout the path to purchase.

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Consumer Skepticism Over Content, October 2015 [CHART]

53% of US consumers agree that, compared to 5 years ago, there is too much content out there.

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Platforms To Which Marketers Would Allocate Budgets, September 2015 [CHART]

Several fast-growing social media services began offering themselves as platforms for advertisers this year.

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Trust In Advertising Formats By Generation, October 2015 [CHART]

Millennials report the highest levels of trust in advertising almost all of the 19 formats listed.

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Trust In Advertising By Format, October 2015 [CHART]

Among paid media channels, traditional media outperform online and mobile ads in trust.

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US Mobile Ad Revenue Share By Company, 2014-2017 [TABLE]

Google commands 32.9% of mobile ad revenue in the US, or nearly $10.02 billion.

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How People Respond To Positive Online Reviews Of Local Businesses, July 2015 [CHART]

Typically, positive online reviews motivate US internet users to visit the business’ website, rather than the business itself—which was the No. 2 response.

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Online Customer Reviews' Effect On Local Businesses, 2010-2015 [CHART]

Positive online customer reviews appear to be having a bigger effect than in the past.

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