Online Behavior
How Customers Interact With Top Retailers, January 2014 [CHART]
Consumers were more likely to have viewed a company’s catalog (17%) than to have interacted with the company via social media (3%).
Read MoreBlack & White Social Network & Twitter Adoption, January 2014 [CHART]
22% of online blacks use Twitter, compared to 16% of online whites.
Read MoreWhy People Don't Use Mobile Banking, June 2013 [CHART]
A lack of trust in mobile phone security is ranked as the top inhibitor to mobile banking adoption.
Read MoreTV Viewing Via Cable Provider's App Or Website, January 2014 [CHART]
Some 80% of respondents are unaware of TV Everywhere.
Read MoreTop 5 Industries By Number Of Branded Video Views, Q3 2013 [CHART]
The top industry for such views was electronics, which ranked far ahead of runner-up mobile phones.
Read MoreEmail Open Share, December 2013 [CHART]
51% of email opens occurred on a mobile device during December 2013.
Read MoreMobile Share Of Online Shopping Traffic & Sales, Q4 2013 [CHART]
While smart phones far surpassed tablets in online shopping traffic share (21.3% vs. 12.8%) during the fourth quarter, tablets drove 11.5% of all online sales, compared to 5% for smart phones.
Read MoreWho People Want To Protect Their Smart Phones From, October 2013 [TABLE]
Women were also notably less likely to say they had racy photos on their phones they wanted to keep close tabs on.
Read MoreReasons People Want To Keep Their Smart Phone Data Private By Demographic, October 2013 [TABLE]
Overall, 81.3% of male smart phone users and 80.3% of females said they had reasons for keeping smartphone files private.
Read MoreSocial Media Use By Network, January 2014 [TABLE]
More Americans use multiple social media platforms (42%) than do a single one (36%).
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