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Online Behavior

Highest Priority Omnichannel Programs Among Retailers & Manufacturers, December 2013 [TABLE]

Omnichannel efforts are important, but not necessarily a top priority for retailers.

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Important Services When Shopping Online According To Multichannel Buyers, December 2013 [TABLE]

The ability to buy online and pick up in-store was the second most popular retail offering (36%) that US internet users planned to take advantage of during this past holiday season.

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Lift In Email Performance With Coupon Incentives, Q4 2013 [CHART]

Email campaigns that offered recipients a coupon had a 34% higher unique click rate and a 14% higher unique open rate.

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Online Video's Influence Over Branding & Purchase Decisions, March 2014 [TABLE]

77% said they view companies that create online video as being more engaged with customers (77%).

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Average Order Value By Social Referrer, March 2014 [CHART]

Facebook was dominant in terms of social traffic (63% share) – but Polyvore emerged with the highest average order value (AOV).

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Online Video Viewer Growth In The UK By Age, 2012-2018 [TABLE]

By 2016, the absolute number of 18- to 24-year-olds watching digital video will begin to decline.

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Online Video Viewers In The United Kingdom, 2012-2018 [TABLE]

Between 2013 and 2014, the number of digital video viewers will rise 5.7%.

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Factors Contributing To Retweetability, March 2014 [CHART]

Photos averaged a 35% boost in retweets across the 5 areas examined – TV, news, music, government and politics, and sports – followed by videos, which averaged a 28% increase.

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Weekly Time Spent With Various Devices, March 2014 [CHART]

In terms of individual activities, TV is the clear-cut winner: US adults spend more than 27 hours a week watching TV.

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Types Of Mobile Video Content, March 2014 [CHART]

About 6 in 10 smrt phone users said they rarely (20.6%) or never (39.7%) watch TV shows, movies, or video content on their device during the average week.

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