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Mobile Behavior

Primary Attitude Toward Mobile Banking, 2010-2014 [CHART]

For the first time in 2016, eMarketer expects the majority (51.2%) of adult mobile phone users in the US to use mobile banking.

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Marketers' Plans For Improving The Customer Experience, January 2015 [CHART]

Client-side marketers worldwide ranked the customer experience as the single most exciting opportunity in 2015, at 22%.

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Importance Of Transparency In Mobile Data Use Policies, 2013 vs 2014 [CHART]

It’s become more important than ever for apps to clearly state how they will use consumers’ data.

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Mobile Buyers As A Percent Of Mobile Shopper, 2013-2019 [TABLE]

eMarketer estimates that more than 150 million people used a mobile device to research, browse or compare products last year.

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Why Small Business Owners Won't Adopt Mobile Payments, December 2014 [CHART]

SBOs not interested in mobile payments were most likely to say it just didn’t make sense for their businesses.

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How Small Business Owners Believe Mobile Payments Will Affect Them, December 2014 [CHART]

Nearly 70% of small business owners believed mobile payments could offer customers a simpler payment experience.

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Share Of Video Ad Views By Device, 2013 vs 2014 [CHART]

Tablets are popular devices for video viewing but OTT streaming devices such as Apple TV and Chromecast have moved ahead in digital video monetization.

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Mobile Users' In-Store Activities, February 2015 [CHART]

40% of mobile phone users surveyed across 23 countries claim to regularly compare prices while in-store.

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US Text Messaging Revenues, 2014-2018 [CHART]

Last year, SMS traffic fell 2.0% globally year over year, hitting 7.475 trillion. North America saw the biggest drop, falling 5.4% last year.

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Global Text Message Traffic By Region, 2004-2014 [TABLE]

Text messaging is losing its share of the action thanks to the rise of over-the-top (OTT) mobile messaging services such as WeChat.

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