Mobile Behavior
US mCommerce Sales, 2011-2017 [CHART]
eMarketer predicts retail mCommerce sales will reach $41.68 billion this year and by 2017, retail sales made on mobile devices will climb to well over $100 billion.
Read MoreTop 10 Smart Phone Applications, Q2 2013 [VIDEO]
Despite having a highly engaged mobile user base, Twitter falls behind Google+ in mobile application popularity around the world.
Read MorePrimary Banking Channels By Age, April 2013 [TABLE]
More than three out of five internet-using millennials and seniors alike cited online banking as their primary channel.
Read MoreHow People Use Banking Services, November 2012 [CHART]
Eighty-five percent of banking customers reported visiting a bank branch in the past 12 months, the most out of any category.
Read MoreHow People Access Banking Information, March 2013 [CHART]
An omnichannel approach is being touted as a way to give banks of all types and sizes more flexibility to meet consumers’ constantly evolving preferences.
Read MoreHotels' Mobile App Features, April 2013 [TABLE]
Making reservations was the most common feature on existing mobile apps employed by hotels, used by 72%.
Read MoreDigital Tech Used By Hotels, 2012 & 2013 [TABLE]
Hotels’ use of many digital technologies increased between 2012 and 2013.
Read MoreHousehold Income Of Feature Phone Users, August 2013 [CHART]
Fully 43% of feature phone owners come from households with annual income levels of $20,000 or less.
Read MoreiPhone & iPad Use By Hour Of The Day, May 2013 [CHART]
When it comes to mobile device use, the prevailing wisdom is that tablets are mostly used at home, while smartphones are more often used on-the-go.
Read MoreEmail Click-to-Open Rates By Industry, Q2 2012 [CHART]
49% of email opens happen on a mobile device.
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