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International

Consumer Desires For Speedy Online Support, November 2013 [TABLE]

7 in 10 consumers across 7 major markets report being more likely to be loyal to a brand that provides real-time one-to-one assistance at critical moments during their purchase journey.

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Global Facebook User Growth By Country, 2012-2017 [TABLE]

The fastest growth in social network usage is happening in less-developed markets.

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Global Social Network Penetration By Country, 2012-2017 [TABLE]

The highest penetration of social network users as a share of total population occurs in the Netherlands, where 63.5% of all residents are social network users.

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Global Social Network Users, 2012-2017 [CHART]

This year, eMarketer estimates, 1.61 billion people will log in to social networking sites at least monthly, from any electronic device.

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Global Opinions On Privacy, 2013 [CHART]

Americans and China hold opposite opinions about location, purchases and website visits.

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Top Testing Tactics For Improving Conversions, November 2013 [CHART]

Marketers from around the world (but primarily from the UK) say that conversion rate optimization is crucially important to their online marketing strategies.

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Consumers' Inclination To Try New Things, October 2013 [CHART]

48% of US respondents agreed (top-2 box on a 5-point scale) that they’d rather wait for something to catch on before trying it, compared to 37% of respondents across the 25-country sample.

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Global Marketing Budget Trends, October 2011-October 2013 [CHART]

After expanding throughout the Summer months, global marketers’ confidence in their budgets remains solid.

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Companies That Have KPIs To Track Their Digital Transformation, 2013 [CHART]

While 26% of respondents said their company had set key performance indicators (KPIs) to measure return on investment, 57% had not, and 17% simply did not know.

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Corporate Cultural Barriers To Digital Transformation, 2013 [CHART]

Fifty-three percent of respondents said the top cultural barrier to digital transformation was competing priorities.

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