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Email Marketing

Americans' Online Activities By Frequency, May 2013 [TABLE]

Email took the greatest amount of time per week, at 7.8 hours.

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Online Channels People Most Use To Communicate With One Another, May 2013 [CHART]

Email and Facebook each saw 87% of respondents logging in weekly to communicate with others.

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eCommerce Customer Acquisition Channel Comparison, 2009-2013 [TABLE]

Organic search has not only accounted for the greatest percentage of acquired customers over the past 4 years, but it also boasts the highest CLV relative to the average.

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B2B Email Metrics By Subject Line Keyword, June 2013 [CHART]

With email volumes on the rise and clutter an issue for recipients, having a strong subject line is as important as ever, particularly as consumers rate the subject line as one of their top motivators for opening an email.

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Top Customer Experience Tools, June 2013 [CHART]

9 in 10 CMOs say they are personally responsible for the overall customer experience for their brand.

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American Adults' Website Discovery Sources, June 2013 [CHART]

Online adults in the US are more likely to discover websites via natural search engine results than through any other means, reports Forrester Research.

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SMB Online Marketing Tactics, March 2013 [TABLE]

The top three tools or solutions used by SMBs for digital marketing were websites, used by 86.6% of respondents, social media (77.3%) and email marketing (65.8%).

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Restaurant Mobile Advertising Tactics, Q1 2013 [CHART]

Restaurants’ mobile advertising campaigns are overwhelmingly focused on driving foot traffic, reveals Millennial Media.

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Customer Service Response Time Expectations By Channel, June 2013 [CHART]

When consumers have an issue with a company that needs to be resolved, a leading 92% say that it’s important that their problem is taken seriously.

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Top Lead Prospecting Channels, 2012 vs 2013 [CHART]

Marketers are ramping up their use of prospecting tools and while email remains the most common prospecting channel (86.7% using this year).

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