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eCommerce

Mobile Use By Luxury Brand Shoppers, January 2013 [CHART]

59% of luxury brand shoppers say they’ve used mobile to interact with a company.

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eShoppers' In-Store Experience Expectations, January 2013 [CHART]

Retail e-commerce has been growing at a rapid rate, although recent research from Ipsos indicates that most Americans still prefer to shop in-store.

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American Mobile Buyers, 2011-2016 [CHART]

Retail trends and the latest research leads eMarketer to believe that 72 million people in the US will make a purchase through a mobile device in 2013.

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US Mobile Shopping Penetration, 2011-2016 [CHART]

eMarketer forecasts the number of mobile shoppers in the US will increase by 24% in 2013 to 118 million consumers and represent 62% of digital shoppers.

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US Retail mCommerce By Device, 2011-2016 [TABLE]

US consumers will spend $37.44 billion in 2013 on retail purchases made via smartphones and tablets, up from $23.72 billion last year.

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Activities Mobile Users Expect To Do Via Their Device By Demographic, October 2012 [CHART]

Banking is top of mind for smart device owners who are increasingly using mobile to accomplish the daily to-do list.

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American Online Cross-Channel Shopping Behavior, January 2013 [CHART]

US consumers are increasingly “channel-hopping” while shopping.

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Shopping Cart Recovery Email Timing, 2011 vs 2012 [CHART]

The percentage of Internet Retailer 1000 companies sending cart abandonment emails grew by 30% in 2012, and it appears that these companies also sent their messages more rapidly post-abandonment.

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Shopping Cart Recovery Email Marketing Trends, 2011 vs 2012 [CHART]

The proportion of Internet Retailer 1000 companies that sent shopping cart recovery emails grew by 30% year-over-year in 2012.

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Google Product Listing Ads vs. Text Search Ads, November-December 2012 [CHART]

Google Product Listing Ads (PLAs) outshone text ads for retailers in Q3, and that trend followed on into the holiday season (November 1 – December 31).

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