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Consumer Attitudes

Growing Concern Over Online Privacy, September 2013 [CHART]

9 in 10 online consumers consider privacy to be really (55%) or somewhat (36%) important and 64% are more concerned than a year ago.

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Consumer Attitudes Toward eCommerce By Demographic, January 2013 [TABLE]

40% of the young men subscribed to the statement, “Ideally, I would buy everything online.”

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Consumer Interest in Wearable Technology, September 2013 [TABLE]

3 in 4 American adults are aware of at least one wearable computing device.

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Attitudes Of Singles Toward Their Relationship With Their Smart Phone By Age, May 2013 [TABLE]

More than half of single smart phone users between 21 and 42 years old said they were so dependent on their mobile device that it was like an addiction.

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Web Page Ad Clutter, H1 2013 [CHART]

More than 8 in 10 American adults believe that online ads are detrimental to their experience always (16%) or some of the time (66%) some of the time.

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Parties Most Responsible For Protecting Smart Phone Users' Privacy, June 2013 [CHART]

The vast majority of respondents—76%—believed they held the most responsibility for managing their own privacy protections.

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Frequency With Which US Internet Users Are Concerned About Privacy By Activity, June 2013 [CHART]

87% of respondents said they were concerned about their privacy at least some of the time when shopping on the web.

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TV Viewers' Attitudes Toward Network & Cable Television, September 2013 [CHART]

57% of US adult TV viewers agree that the shows on cable TV are better than network TV shows.

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Consumer Attitudes Toward Proactive Customer Service, September 2013 [TABLE]

87% of US adults are happy to be contacted proactively by companies regarding customer service issues.

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Reasons People Click On Smart TV Ads, September 2013 [CHART]

Most said it was because they were interested in the advertised product or brand.

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