Consumer Attitudes
Appeal Of Same-Day Delivery By Generation [CHART]
While same-day delivery comes with a big price tag, 25% of millennials said they would pay a premium for same-day delivery.
Read MoreDoubts/Concerns Over Bitcoin By Age, July 2014 [TABLE]
Nearly half (48%) of US internet users were concerned about potential fraud with virtual currencies like Bitcoin.
Read MoreTop Reasons People Are Not Interested In Digital Currencies, August 2014 [CHART]
Internet users in North America who hadn’t used digital currencies cited a lack of information as the top for not doing so.
Read MoreHow People Respond To Online Harassment, June 2014 [CHART]
40% of US internet users polled had fallen victim to some form of online harassment.
Read MoreHow People Respond To Trolls, October 2014 [CHART]
Nearly one-fifth of respondents claimed to have been trolling victims.
Read MoreParents' Monitoring Of Kids' Online Activity, October 2014 [CHART]
Nearly seven in 10 parents of 6- to 9-year-olds keep a close eye on what their kids are doing online.
Read MorePreferred Channel For Customer Service Inquiries, September 2014 [TABLE]
Social networks were hardly ever the preferred channel for making customer service inquiries.
Read MoreTop 7 Reasons People Use Social Customer Service, September 2014 [CHART]
23% of US internet users have used social media for customer services purposes at some point.
Read MoreBrand Loyalty By Gender, December 2014 [CHART]
Who’s more brand loyal – men or women? Probably the only real correct answer is that it depends.
Read MoreThe Mind Of The Impulse Shopper, December 2014 [CHART]
Youth are the most likely to have made an impulse purchase, with 88% claiming to have done so.
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