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Consumer Attitudes

Demographics: Desire To Blend In vs. Stand Out [CHART]

58% of US adults aged under 35 would rather stand out from than blend into the crowd.

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Social Customer Service [INFOGRAPHIC]

18- to 34-year-olds are more than three times as likely to use social media to complain about a brand or product than those in the 47-to-64 age group.

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Reasons For Sharing Daily Deals [CHART]

54% of consumers who subscribe to a daily deal program strongly agree that they will share a deal because it’s great, regardless of whether or not they are current customers of a business.

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Americans' Attitudes Toward Social Networks [TABLE]

62% of American adults say they are afraid of missing something (e.g., news, an important event or status update) if they do not keep an eye on their social networks.

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Why People Listen To AM/FM Radio [CHART]

63.3% of public radio listeners said that a main reason for listening to AM/FM radio is to stay informed about the news.

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Mobile Ads & Favorite Brands [CHART]

74% of smartphone users say their favorite brands have not advertised to them via mobile.

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Consumer Concerns Over Geo-Targeting [CHART]

Consumers are more cautious toward mobile: 76% say they have mixed feelings or find it somewhat undesirable to be geo-targeted via their mobile device.

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Sharing Shopping Preferences [CHART]

Despite privacy concerns, consumers are more comfortable sharing their personal information with retailers than they are with social networks

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Top Reasons Social Network Users "Like" A Company, Brand Or Product [CHART]

Performics found only 45% of US social network users said that insider knowledge or special deals was a reason to “like” a company, brand or product.

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Cost Of Piracy [INFOGRAPHIC]

BackgroundCheck.org created this infographic to illustrate the cost of piracy.

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