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Consumer Attitudes

Attitudes Of US Small Businesses Toward Facebook, August 2012 [CHART]

47% of small businesses had a Facebook account.

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Post-Product Scanning Or Texting Behavior, August 2012 [CHART]

Of smart phone users who had scanned product information or texted for it, 48% reported that the practice made them feel better about their purchase.

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Features Expected Of A Luxury Brand Mobile App, Q1 2012 [CHART]

Loyalty programs (46%) and early access to sales (45%) were the leading features affluent consumers anticipated a luxury brand mobile app would provide.

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Online Shopping [INFOGRAPHIC]

Baynote created this infographic to illustrate the joy of clicking for commerce.

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Top Reasons People Are Drawn To Read Articles By Generation, September 2012 [TABLE]

Visually-focused content may be on the rise, but a catchy headline is still the biggest factor enticing Americans to read an online or print news article.

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Attitudes Toward Mobile-Friendly Websites, September 2012 [TABLE]

Email Newsletter UX Tips

Most smart phone users say they’re more likely to make a purchase at a mobile-friendly site, but that they’re quick to move to a competitor if they don’t like the site experience they encounter.

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How Consumers Value Multichannel Retail, September 2012 [CHART]

Sarah Cooper On The Tonight Show

As smart phone penetration grows and the internet becomes an ever more critical shopping medium, it’s not surprising that consumers are placing significant value on the ability to purchase from a retailer through different channels.

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Reasons For Not Liking A Brand On Facebook [CHART]

Social media users who don’t like brands on Facebook are primarily deterred by newsfeed clutter (47%), while many don’t want to be contacted (36%) or are concerned about their privacy (30%).

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Mobile Owners Who Have Turned Off Geolocation By Generation [CHART]

Young people were most likely to have turned off geolocation, with 32% of 25- to 34-year-olds saying they had, along with 22% of 18- to 24-year-olds.

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Information People Are Willing To Share With Companies, September 2012 [CHART]

50% will share their religious affiliations, 49% their political affiliations and sexual orientation, and 42% their personal income.

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