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Marketing Analytics

CMOs Top Concerns, August 2014 [CHART]

A plurality 34% of CMOs cite the creation of sustainable and engaging customer relationships and improving the customer experience as their top concern.

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Top Challenges Of Developing An Integrated Customer Experience, August 2014 [CHART]

Given 5 choices as to their biggest hurdle when working with other functions to develop an integrated customer experience, CMOs pointed to the alignment of department strategies and priorities.

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CMOs' Use Of Predictive Analytics, August 2014 [CHART]

About 8 in 10 US CMOs expect their companies to increase the use of predictive analytics and big data tools this year, with more than one-quarter expecting their use to increase by at least 25%.

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Content Marketing Metrics: Most Effective Activities, May 2013 [CHART]

Metrics such as page views, clickthrough rate, likes and shares provide a view of how an online audience is engaging with content, but these have proven to be shortsighted.

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Content Marketing Metrics, Leaders & Followers [TABLE]

An Aberdeen Group report revealed that the most effective content marketers are also those most likely to measure.

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Top Challenges Of Marketing Personalization, June 2014 [CHART]

Gaining insight quickly enough was the top hurdle to executing personalization, cited by 40% of US data management professionals.

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Top Customer Insight Analytics, May 2014 [CHART]

Personalization and targeting were the second most popular requirements for analytics related to understanding the customer, cited by 53% of respondents.

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Email Metrics By Daypart, Q4 2013 [TABLE]

Emails sent during the nighttime hours of 8pm to 12am saw the highest unique open rates, click rates, transaction rates and revenue per email.

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Email Marketing Metrics By Day Of Week, Q4 2013 [TABLE]

Saturday had the highest open rates and average order sizes compared with all other days.

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Share Of Email Campaigns Sent By Day Of The Week, January 2014 [CHART]

The majority of marketers opt to send emails during the week.

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